Customer Reviews: Read 20 more reviews...
 Mac software download broken - use 1.8 inch download instead...:) November 28, 2008
My sister-in-law was given this digital keychain as a gift. Having no computer, she hands it to me to fill with pictures for her. I have a MacBook Pro, and the included mini-CD doesn't fit (many have found this out). Also, the URL for the keychain software download only includes the uninstaller for Mac. However, if you go to http://www.mscustomercare.com, and click on the 1.8 Inch Digital Photo Album, download the Stuffit file for the Mac. It works for the keychain on Mac OS 10.4, if you have the free Stuffit Expander to open the stupid file. It expands to a PDF manual and two packages, an installer and an uninstaller. Double-click on the installer, and it installs a program called "Photo Viewer" in your application folder. br /br /After all this (on Thanksgiving day), I was able to download pictures to the device using the program. You can control what gets cropped square, and rotate images. It worked pretty well (good?), but it is an obvious PC port with the file browser in outline form. Three stars is generous; I overlooked the bad .sitx build and the hassles of a mini-CD disc that won't work in any slot-loading Mac (and that is a lot of models!)
 Mac support is bogus November 27, 2008
This item was purchased because they advertised Mac support. The claim is completely bogus. First of all, the CD that comes with the product is a Mini CD which is something that a mac cannot load, and yet the instruction manual wants you to jam this into your slot loading drive. When you go to their web site to download the software, the software only comes as an outdated stuffit archive (something that modern mac users very seldom use) and after going through the trouble of finding the software to extract this archive I only then find out that it is missing the install software. Only the Uninstall software is present. VERY stupid. Needless to say, this product is 100% useless to me.
 Not for OS X 10.5 November 7, 2008
I bought two of these at Walgreens for $10 each. I planned on loading them up with photos from my Mac before gifting them to a friend who uses them in her art.br /Luckily I had my work Dell laptop, because they will not work on my Mac Mini.br /br /-The CD is a mini cd, and will not work with a slot loading mac. I used an external DVD\CD to install the software.br /-The included software will install on 10.5, but will not work on OS X 10.5 You will get a message that says device not found.br /- On windows Vista, they work fine.br /br /These are fine if you are using a windows machine, but they will not work on a Mac, and they are advertising that they will
Really a bad product September 30, 2008
I bought two of them and they work during a few weeks, i lost the pictures, the surprise of the present and the money, my recommendation don't buy it.
Answer to Can't fine any photoviewer, or another program owns it. July 30, 2008
This may be late, but I was getting the same error and this did work. br /br /Can't Find any Photo Viewer,br /or another program owns it.br /The program will exit!br /*The cause of this error message: When connecting the Key Chain to your computer,br /the Keychain will prompt you to select "USB Charge or USB Update". Select USBbr /Update (Press the RIGHT button and then MIDDLE button) then run the Photobr /Viewer Software.br /*Make sure that the USB Cable is plugged in all the way (you should hear a clickingbr /sound).br /*Go to your Desktop to make sure your computer recognizes the Key Chain. The Keybr /Chain should be listed as a REMOVABLE DISK. If not, replace the cable.br /*Go to your Device Manager to make sure your computer recognizes the Key Chain.br /The Key Chain should be listed as a STORAGE device in the Device Manager. Ifbr /not, replace the cable.br /*Make sure you have FULL administrator rights on your computer *a)Create a newbr /user account and give that account full admin rights, b) Connect the Key Chain, c) Setbr /the Key Chain to USB Update, d) Run the Photo Viewer software. br /
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